UMM Logo

Universitas Muhammadiyah Malang


Free Download Journals Directory


International Journal of Economics & Management Sciences

.: Home > International Journal of Economics & Management Sciences > 2012 > Volume 1 Number 5 > Almeida, Maria Helena Rodrigues Guita1 , Faísca, Luís Miguel Madeira 2 , Jesus, Saul Neves 3

Positive Attitudes At Work, Some Of Its Consequents And Antecedents A Study With Hotel Professionals

Almeida, Maria Helena Rodrigues Guita1 , Faísca, Luís Miguel Madeira 2 , Jesus, Saul Neves 3
1Universidade do Algarve, Faro 2 Universidade do Algarve, Faro 3 Universidade do Algarve, Faro
Abstract :

Concerning the model Attitudes-Intentions of behaviour (Bagozzi, 1992) and the comprehensive model of Turnover (Griffeth & Hom, 2001), the present study intends to analyze the mediating role of three attitudes (affective commitment, general satisfaction and satisfaction oriented towards the client) in the relationship that variables characterizing the work (Job Motivating Potential, Perception of Employment Alternatives and Sacrifice Perception) establish with output variables (Intention of Turnover and Organization Recommendation). We used a heterogeneous sample of 303 workers belonging to different actors of hotel business. The results of the mediating tests clarify the importance of the considered attitudes in the way job characteristics affect the intentions of behavior of the hotel employees. In general, we think our results can contributed to develop a relevant model for explaining the behavioral intentions of the professionals working with clients (front-office), which conciliates the practices of human resources with the logic of the market

Keywords :
Enterprises, hostelry, work positive attitudes.

Date Deposited : 24 May 2016 22:53

Last Modified : 24 May 2016 22:53

Official URL: http://www.omicsonline.com/

Volume 1, Number 5, June 2012 , ISSN 1545-0740

Download:
Full Text Original
Abstract : pdf doc
Home | Peta Situs | Admissions | Student Research | E-Journal
Universitas Muhammadiyah Malang © 2011
Developed by Infokom UMM
Last Update : 13 December 2016 20:46Kumpulan file jurnal